Offline mode, backups and data protection
Works even when the internet doesn’t
Keep registering, charting and billing through an outage. Changes sync on their own when you reconnect, and your data is backed up, encrypted and off-site, every day.
Every plan.
Why facilities use offline and security
Offline mode
Registration, wards and billing keep working during internet outages.
Automatic sync
Changes upload on their own when the connection returns.
Daily encrypted backups
Off-site, every day, included in every plan.
Private by design
Role-based access and a full audit trail of who saw or changed what.
Offline mode
Keep seeing patients through an outage
When the connection drops, staff carry on registering, charting and billing. Nothing is lost, and the work syncs automatically when the internet comes back.
- Registration, wards and billing offline
- Automatic sync on reconnect
- Works on computers, tablets and phones
Backups
Your records, backed up every day
Every facility is backed up daily, encrypted and stored off-site. Hosting and backups are included in every plan.
- Daily encrypted off-site backups
- Hosting included in every plan
- Hosting region confirmed where data localisation rules apply
Data protection
The right people see the right records
Each role sees only what it needs, and every view or change is recorded in the audit trail. Patient consent is recorded, supporting laws such as Uganda’s Data Protection and Privacy Act 2019 and Kenya’s Data Protection Act 2019.
- Role-based access
- Full audit trail
- Patient consent records
- Encryption
Offline and security
Everything that keeps your records safe
Offline mode
Keep registering, charting and billing during outages.
Automatic sync
Changes upload on their own when you reconnect.
Daily encrypted backups
Off-site, every day, included in every plan.
Role-based access
Each role sees only the records and screens it needs.
Audit trail
A full record of who saw or changed what, and when.
Consent records
Patient consent recorded, including for the AI scribe.
Encryption
Patient data encrypted, with encrypted off-site backups.
Any device
Works on computers, tablets and phones.
Never locked out
If a payment is late the account goes read-only; records stay open.
Offline and security: questions
Does TibaCloud work without internet?
Yes. Offline mode keeps registration, wards and billing working during outages, and changes sync automatically when the connection returns. It runs on computers, tablets and phones.
How is our data backed up?
Every facility is backed up daily, encrypted and stored off-site. Backups and hosting are included in every plan.
How does TibaCloud handle data protection law?
Patient consent records, role-based access, a full audit trail of who saw or changed what, encryption and daily encrypted off-site backups. These support laws such as Uganda’s Data Protection and Privacy Act 2019 and Kenya’s Data Protection Act 2019.
Where is our data hosted?
TibaCloud is a cloud system. Where a country has data localisation rules, we confirm the hosting region before you go live.
What happens to our records if a payment is late?
The account goes read-only. Clinicians are never locked out of patient records.