Billing, mobile money and insurance
Bill every service, every time
Every service posts its own charge, so nothing is missed. Send a mobile money prompt and the payment matches the bill by itself, with a receipt by SMS.
Every plan, including mobile money. Insurance claims on Medical Centre plan and up.
Why facilities use billing and payments
No missed charges
Consultations, tests, medicines and procedures post to the bill as they are ordered.
Mobile money matched
Payments are matched to the right bill automatically, with no manual entry.
Every way to pay
Cash, card, mobile money, deposits and insurance on the same bill.
Claims you can follow
Member checks, pre-authorisation and claim status in one place.
Charges
The bill builds itself
When a doctor orders a test or a pharmacist dispenses, the charge is posted to the patient’s bill with the department it came from. The cashier sees a complete bill, not a pile of slips.
- Charges posted from OPD, lab, pharmacy and wards
- Price lists set per service
- Deposits, waivers and invoices
Mobile money
Mobile money that matches itself
Send a payment prompt to the patient’s phone. When they approve it, the payment is matched to the bill and a receipt goes out. Mobile money is set up per country, e.g. MTN MoMo and Airtel Money in Uganda, M-Pesa in Kenya.
- Included in every plan, no integration fee
- Payments listed live on the dashboard
- Cash and card on the same screen
Insurance and schemes
Insurance claims without the chase
Check a member’s cover at the desk, get pre-authorisation for the treatment, and track each claim until it is paid or rejected. Works with private insurers, smart-card systems and national schemes such as SHA in Kenya.
- Member checks and pre-authorisation
- Claims tracking and rejections
- On Medical Centre plans and up
Billing and payments
Everything the cashier needs
Automatic charges
Every order and service posts its own charge to the bill.
Mobile money
Payment prompts sent to the patient’s phone and matched to the bill.
Cash and card
Take cash and card payments on the same bill.
Deposits
Take deposits on admission and apply them to the final bill.
Price lists and waivers
Prices per service and payer, with recorded waivers.
SMS receipts
A receipt sent to the patient’s phone when payment is matched.
Insurance claims
Member checks, pre-authorisation and claims tracking.
Invoices
Itemised invoices for patients and insurers.
See billing and payments running on your own workflow
Every plan, including mobile money. Insurance claims on Medical Centre plan and up.
Billing and payments: questions
Which mobile money services does TibaCloud support?
Mobile money is set up per country and matched to bills automatically: for example MTN MoMo and Airtel Money in Uganda, and M-Pesa in Kenya. It is included in every plan, with no separate integration fee.
How are mobile money payments matched to bills?
The cashier sends a payment prompt for the bill amount to the patient’s phone. When the patient approves it, the payment is recorded against that bill and a receipt is sent, with no manual entry.
Can we bill insurance and medical schemes?
Yes, on Medical Centre plans and up: member checks, pre-authorisation and claims tracking for private insurers, smart-card systems and national schemes such as SHA in Kenya. Uganda’s national health insurance is not in force yet; TibaCloud is ready to connect when it launches.
How does hospital billing software prevent lost revenue?
Charges are posted by the service that provides them, at the moment it is ordered or given. The bill is complete before the patient reaches the cashier, so tests and medicines are not left off.
Can patients pay a deposit on admission?
Yes. Deposits are recorded against the patient and applied to the final bill at discharge, alongside cash, card, mobile money or insurance.