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TibaCloud

Book a demo

See TibaCloud running your facility

A live demo, then a site visit and quote, then a pilot in one department. Clinics and medical centres usually go live in four weeks; hospitals in six to eight.

  1. 1Live demoWe walk through your departments on real screens.
  2. 2Site visit and quoteWorkflow mapping and a written quote.
  3. 3Pilot in one departmentStart where it hurts most, often billing or the front desk.
  4. 4Full rolloutDepartment by department, with our team alongside.

Tell us about your facility

We use these details to arrange your demo and quote, as described in our privacy policy.

Rollout

Live in four weeks, with our team alongside

Clinics and medical centres usually go live in four weeks; hospitals in six to eight. Departments can go live one at a time.

  1. 1Week 1

    Plan and set up

    • Site visit and workflow mapping
    • Price lists, wards and departments
    • User accounts and roles
  2. 2Weeks 2–3

    Migrate and train

    • Import patient and stock records
    • Training for each department
  3. 3Week 4

    Go live

    • Our team with you through the first days
    • Departments can go live one at a time
  4. 4Ongoing

    Support and grow

    • Monthly check-ins
    • Free updates as rules change
    • New modules when you need them

FAQs

Can we use TibaCloud in our country?

Yes. TibaCloud works in any country. International plans are priced in US dollars, and Uganda and Kenya also have local-currency plans. Mobile money, insurance, national reporting and tax integrations are configured for your country; we confirm what is available for yours during the site visit and quote.

Does it work when the internet goes down?

Yes. Offline mode keeps registration, wards and billing working during outages, and changes sync automatically when the connection returns. It runs on computers, tablets and phones.

How do you handle patient data and data protection law?

Patient consent records, role-based access, a full audit trail of who saw or changed what, encryption and daily encrypted off-site backups. These support laws such as Uganda’s Data Protection and Privacy Act 2019 and Kenya’s Data Protection Act 2019. Where a country has data localisation rules, we confirm the hosting region before you go live.

Which mobile money services are supported?

Mobile money is set up per country and matched to bills automatically: for example MTN MoMo and Airtel Money in Uganda, and M-Pesa in Kenya. It is included in every plan, with no separate integration fee.

Can we bill insurance and medical schemes?

Yes, on Medical Centre plans and up: member checks, pre-authorisation and claims tracking for private insurers, smart-card systems and national schemes such as SHA in Kenya. Uganda’s national health insurance is not in force yet; TibaCloud is ready to connect when it launches.