One system for every department
Every service billed, every record found, every report done. TibaCloud runs registration, consultation, lab, pharmacy, billing and national reporting for clinics, medical centres and hospitals in any country, with mobile money, insurance and reporting integrations set up for yours.
From USD 39 a month. No per-doctor fees.
- Works offline
- Mobile money and insurance, per country
- National reports, e.g. DHIS2
- Daily encrypted backups
Built on open standardsHL7 FHIRICD-11LOINCDICOM
Still running the facility on paper cards and registers?
The front desk writes a card, the doctor writes a note, the lab keeps a register and the cashier writes a receipt. None of it connects.
So tests go unbilled, patients wait while files are found, stock runs out without warning, and at month end someone spends days tallying registers for the ministry report. Managers end up chasing paper instead of running the facility.
TibaCloud puts every department on one record, so the work at each desk feeds the next one, the bill and the report.
Care
Every desk works from the same patient record
Registration, the consulting room, the lab, the pharmacy and the wards see one record. Orders reach the right desk by themselves and results come back to the doctor.
The front desk registers a new patient in under a minute. Each patient gets one record number for life, duplicates are caught before they are saved, and the triage queue puts the sickest patient first.
Explore registration and triage
Money and reporting
Every service billed, every report done
Each order posts its own charge, mobile money matches itself to the bill, and the month-end ministry report is built from the records you already keep.
Every service posts its own charge, so nothing is missed. Send a mobile money prompt and the payment matches the bill by itself, with a receipt by SMS.
Explore billing and payments
Any country
One platform, set up for your country
The clinical core is the same everywhere. Payments, insurance, national reporting and tax rules are integrations, switched on and configured for the country you work in.
See country integrationsFacility settings
Country integrations
- On
Mobile money
MTN MoMo · Airtel Money
- On
Insurance
Private insurers and smart-card schemes
- On
National reporting
HMIS 105 / 108 → DHIS2
- On
Tax e-invoicing
URA EFRIS (where required)
- On
Data protection
Data Protection and Privacy Act 2019
National health insurance is not in force yet in Uganda; TibaCloud is ready to connect when it launches.
Run your whole facility from one system
Solutions
Built for every kind of facility
From a dispensary with two staff to a referral group with several branches: the same system, sized by plan.
- Typical go-live for clinics and medical centres. Hospitals take six to eight.
- 4 weeks
- Mobile money and national health reports included, never sold as an extra.
- Every plan
- Encrypted off-site backups, with hosting, updates and support included.
- Daily
- Free when you pay yearly. Upgrade instantly, downgrade any time.
- 2 months
FAQs
Straight answers on countries, offline use, data protection, payments and what you will actually pay.
Can we use TibaCloud in our country?
Yes. TibaCloud works in any country. International plans are priced in US dollars, and Uganda and Kenya also have local-currency plans. Mobile money, insurance, national reporting and tax integrations are configured for your country; we confirm what is available for yours during the site visit and quote.
Does it work when the internet goes down?
Yes. Offline mode keeps registration, wards and billing working during outages, and changes sync automatically when the connection returns. It runs on computers, tablets and phones.
How do you handle patient data and data protection law?
Patient consent records, role-based access, a full audit trail of who saw or changed what, encryption and daily encrypted off-site backups. These support laws such as Uganda’s Data Protection and Privacy Act 2019 and Kenya’s Data Protection Act 2019. Where a country has data localisation rules, we confirm the hosting region before you go live.
Which mobile money services are supported?
Mobile money is set up per country and matched to bills automatically: for example MTN MoMo and Airtel Money in Uganda, and M-Pesa in Kenya. It is included in every plan, with no separate integration fee.
Can we bill insurance and medical schemes?
Yes, on Medical Centre plans and up: member checks, pre-authorisation and claims tracking for private insurers, smart-card systems and national schemes such as SHA in Kenya. Uganda’s national health insurance is not in force yet; TibaCloud is ready to connect when it launches.
Do you produce the ministry of health reports?
Yes. Monthly national reports are generated from your records, for example HMIS 105 and 108 in Uganda and MOH 705/711 in Kenya, submitted to DHIS2. Tax e-invoicing such as URA EFRIS or KRA eTIMS is supported where required; confirm your obligations with your accountant.
Can you move our existing records across?
Yes. In weeks two and three of rollout we import your patient and stock records. Larger or messier migrations are available as a data migration add-on, quoted up front.
Is staff training included?
Yes. Training is included in every plan and is done department by department, with our team alongside you through the first days of go-live. Support is by phone, WhatsApp and email.